GERMAN BRANCH

STee FRee

Beedstraße 54,
40468 Düsseldorf,
Germany

BUSINESS ADDRESS

Yanko Sakazov 27,
6450 Harmanli,
Bulgaria

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    How can I order STee FRee products?

    We are online based retailer with no physical shops. Please place an order on our website and we are going to deliver the desired product to an address specified by you.

    Can you ship to a country outside your list?

    Shipments to countries not on our shipping list is not always possible due to the size of some of our products. We are happy to obtain a quotation from couriers, or you can arrange your own collection from our warehouse.

    Can I still order a product which is currently out of stock?

    Please be in contact with us before placing an order. We will be happy to advise if an out-of-stock product going to be available to purchase.

    Will I receive the same product that I see in pictures?

    Rest assured that what you see, is what you get for your money.

    Will I receive an invoice for my purchase?

    We issue invoices showing VAT on demand.

    Can I return a product and how?

    If you want to return a product, please be in contact with us. Please note! For hygienic reasons, we can not accept returns of mattress toppers. For further information, please refer to Refund and Return Policy

    How do I know if a Multiflexboard fits in my van?

    As long as the van has the genuine VW long bottom rails, you can rest assured that our Multiflexboard is going to fit in.

    Can I order a Multiflexboard with specific measurements?

    To our experience, one off product out of metal could be quite expensive in compare to the mass production. However, you are welcome to try us.

    Can I order a mattress topper with specific measurements?

    We do take orders for a custom-made mattress toppers. It is subject to individual quot. The processing time may varry depending on the workload, but we strive to deliver within six weeks.