Our shipping partner is DPD and thus we comply with their terms and conditions.

Delivery time:

2-3 business days: Slovakia, Hungary, Bulgaria, Romania
3-4 business days: Slovenia, Poland, Austria, Germany, Czech Republic, Greece
4-5 business days: Croatia, Denmark, Luxembourg, Latvia, Lithuania, Belgium, France, Italy, Netherlands
5-6 business days: Estonia, Sweden, Spain
6-7 business days: Portugal, Finland
Up to 10 business days: Cyprus

Please note:

Please always calculate 1-2 business days processing time to prepare the product.

Requirements for successful delivery:

  • After an unsuccessful delivery attempt at the address of the consignee, the parcel might be handed to a local postal station or office (Parcel Shop) of the local courier.
  • For shipments, addressed to islands and remote places, eligible for customs’ processing, with incomplete or non-existent address, or without contact information for the sender/receiver, as well as for door-to-door shipments, the estimated delivery time can be extended with 1 work day.
  • The phone number and the correct e-mail address of the receiver have to be mandatory provided due to the Predict additional service (notification in advance for time window delivery).
  • For deliveries to campuses / universities in Germany, in addition to the name, telephone number, email and address, the building / block number and the recipient’s room number must be indicated.
  • For deliveries to business buildings in Germany, it is mandatory to indicate the bell number in addition to the name, telephone number, e-mail and address of the recipient.
  • All shipments refused by the consignee shall be returned to the sender on the day of the refusal at sender’s expense.

Postal codes, where the delivery is not possible:

  • Denmark: 3900-3999
  • Finland: 22100, 22101, 22120, 22130, 22131, 22140, 22150, 22151, 22160, 22220, 22240, 22260, 22270, 22271, 22310, 22320, 22330, 22340, 22410, 22411, 22430, 22520, 22530, 22540, 22550, 22610, 22630, 22710, 22720, 22730, 22810, 22820, 22830, 22840, 22910, 22920, 22930, 22940, 22950, 22999
  • France: 00001-00030, 00100-00151, 00153-00299, 00361-00429, 00500-00699, 00750-00999, 96000-97999, 97100-97499, 98100-98999
  • Italy: 47031, 47890-47899
  • Spain: 35000-35999, 38000-38999, 51000-52999

Postal codes (islands and remote areas), where the delivery surcharge of 18 Euro must be paid:

  • Denmark: 3700, 3720, 3730, 3740, 3751, 3760, 3770, 3782, 3790, 4592, 5960, 5970, 5985, 6720, 7884, 8305, 8592, 9940, 9950, 9960
  • Estonia: 62601, 88001-88005, 91217, 91301-91320, 92001-92420, 93001-94799, 96028, 96098
  • France: 17111, 17123, 17190, 17310, 17370, 17410, 17480, 17550, 17580, 17590, 17630, 17670, 17740, 17880, 17940, 20000-20999, 22870, 26780, 29242, 29253, 29259, 56360, 56590, 56780, 56840, 85330, 85350
  • Germany: 18565, 25846-25847, 25849, 25859, 25863, 25869, 25929-25933, 25938-25942, 25946-25949, 25952-25955, 25961-25970, 25980, 25985-25986, 25988-25990, 25992-25994, 25996-25999, 26465, 26474, 26486, 26548, 26571, 26579, 26757, 27498, 83209, 83256
  • Italy: 25050, 30010, 30012, 30100-30126, 30131-30133, 30135, 30141, 4020, 4027, 57030-57039, 58012, 58019, 7024, 7046, 71040, 80070-80071, 80073-80077, 80079, 90010, 9014, 91017, 91023, 92010, 98050, 98052, 98055
  • Netherlands: 1156AA-1156ZZ, 1791AA-1797ZZ, 8881AA-8884ZZ, 8891AA-8897ZZ, 8899AA-8899ZZ, 9161AA-9164ZZ, 9166AA-9166ZZ
  • Sweden: 10005, 13000-13099, 13025, 13033-13034, 13036, 13038-13039, 13042-13043, 13055-13056, 37020-37023, 37025-37029, 37042-37043, 38060-38099, 38500-38599, 38700-38799, 43080-43099, 47100-47499, 62000-62999, 76019

 

If you want to order, but the delivery country is not in our list or your address is on an island, where the delivery is not possible, please contact us so that we can search for a individual solution with another shipping company.